Japan: Luggage forwarding via TaQBin

I was surprised this luggage forwarding service in Japan hasn’t been blogged extensively as I had expected it to be.

So here’s a scenario: You touched down at Osaka Itami Airport and want to visit the nearby attractions (e.g. Ando Momofuku Instant Ramen museum) and maybe a mall before heading to check in your accommodation that night.

Your options are:

  • A: Lug your luggage everywhere and pray that there are available coin lockers in the train stations you are heading to.
  • B: Drop your luggage at your accommodation and skip the attractions or do a detour to head back to the attractions
  • C: Have your luggage forwarded to your accommodation and back an overnight bag.

DING DING DING: You have chosen option C!

This was how my luggage arrived


At first, I was wrought with all sorts of hesitation and questions: Is there insurance, what if they lost my luggage, what if my luggage is delayed? From what I gleaned online, there seems to be a natural reassurance in Japanese efficiency that your luggage forwarded will be secure and safe.

The process is really simple: Fill up a form (you can do it in English), pay your fee and wait for your luggage to arrive the next day.

There are multiple service providers. I used TaQBin on two occasions. Once, at the airport and second, at a convenience store. The only issue is probably, staff at convenience stores don’t speak much of English but you don’t need much of Japanese to forward a luggage too!

I had forwarded luggage of different sizes and the biggest sized luggage (probably 30-32 inch) cost 1340 Yen.

This is the form that you will fill in and I have labelled accordingly.

Things to take note of

  1. Most convenience stores and airports offer luggage forwarding services and will have multiple vendor options. I used TaQBin on both occasions.
  2. Luggage will only arrive next day and you can select stipulated delivery time slots (AM and PM). Remember to pack an overnight bag of essentials!
  3. There is a tracking number that you can track via TaQBin’s website.



  1. Monica Doan

    March 17, 2016 at 1:26 am

    Hello! This is wonderful and useful information. Do you need to provide with a sender’s address? I don’t know what to put down since I don’t live in Japan.

  2. meowsyy

    March 17, 2016 at 1:32 am

    Hi Monica! I don’t believe you have to put a sender’s address. I forwarded from Itami airport and a convenience store in Kyoto and don’t recall putting a sender’s address on both occasions.

    1. Monica Doan

      March 22, 2016 at 2:45 am


      Thanks for responding. I’m curious to how prompt they are. I saw the forms and saw that you can choose a delivery date, which is cool! 🙂 I’ll be checking into a hotel on 4/10. Ideally, I would like my luggage to arrive to the hotel on that date as well. How do I request that? Do I just write down 4/10 as a desired delivery date? When should I give my luggage to the delivery people? I have read that at least 24hrs prior (example 8am the day before, 4/9) is more than enough. Please let me know your thoughts. 🙂

      THANK YOU!

      1. meowsyy

        March 22, 2016 at 8:14 am

        Hi Monica, I don’t remember the exact turn around timing required but I believe that the timing is dependent on the distance you are sending the luggage.

  3. Gail

    October 19, 2016 at 1:35 pm

    Can I specify a later date of delivery? For example 3 days later instead of just 24 hours? How safe is this service?

    1. meowsyy

      October 19, 2016 at 1:44 pm

      I’m not sure re: the 3 days later. The service was safe for me and generally, in Japan, post seems to be a safe service. In any case, remember your travel insurance.

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